Sam Kear Hardware My Samung cable box recently stopped working and had to be replaced. When the Time Warner technician arrived I expected he would replace the box with an identical model but instead he left me a Cisco HDC box. Currently there is very little information available regarding the HDC cable box. Front Panel One of the cool features of the is the touch panel on the front of the unit. To activate a feature you can simply touch the text labels. Guide — Brings up the on screen program guide.
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Would love help with the Swap function! We are having difficulty with the "Swap" function. With our prior Motorola DVR boxes, each box had 2 tuners that ran independent of the other, so when nothing was recording, you can watch something on one channel call that Tuner 1 , swap, then browse the channels on Tuner 2, and then swap back to the original programming on Tuner 1 which is a very cool feature!!! It appears the two tuners built into the box do not run independent of each other.
I had read on line that a possible solution was to have the hard drive for the CISCO box be configured as "always on" which is not the default. I am not a programmer, so I took this to mean that if the DVR function for EACH tuner is not always on or engaged somehow, like actually recording something, the Live TV functionality pause, scroll back, etc. What should happen with Swap is that Tuner 1 stays put on the channel you were watching, and Tuner 2 you can channel surf, etc.
Not sure, but considering the CISCO box is a much more powerful box and has amazing functions, we are surprised that the Swap function is so poorly designed. I hope this is curable. Any ideas????
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